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Communication in Organisation

Exchange of information, ideas and feelings at workplace. Learn meaning, model, diagram, table, workplace example, 10 marks answer and memory trick.

Quick Summary

Concept TypeManagement process concept
Formula / ModelSender โ†’ Message โ†’ Channel โ†’ Receiver โ†’ Feedback
Memory TrickSMCRF: Sender Message Channel Receiver Feedback.
One-line meaning: Communication is the process of transmitting information, ideas and emotions from one person to another to create understanding and coordinate organisational activities.

Diagram

SenderMessageChannelReceiverFeedback

Important Table

PointMeaningExample / Use
SenderSource of messageManager
MessageInformation sharedInstruction or report
ChannelMedium usedEmail, meeting
ReceiverPerson who receivesEmployee
FeedbackResponseClarification or action

Best 10 Marks Answer

Communication in Organisation is an important topic in Organisational Behaviour and Human Resource Dynamics. It helps managers understand employee behaviour, workplace relationships, motivation, leadership and HR decision-making.

Communication is the process of transmitting information, ideas and emotions from one person to another to create understanding and coordinate organisational activities.

In organisations, this concept is useful because employees are the most important resource. By understanding this topic, managers can improve communication, motivation, teamwork, performance, employee satisfaction and organisational effectiveness.

For example, an organisation can use this concept to select the right employees, train them, motivate them, solve conflicts and build a positive work culture.

Conclusion: Therefore, Communication in Organisation is useful for managers and HR professionals because it connects human behaviour with organisational success.

Tips and Tricks to Remember

  • โœ… Draw communication process diagram.
  • โœ… Mention barriers like noise and poor listening.
  • โœ… Feedback completes communication.
Exam writing format: Meaning โ†’ Model/Diagram โ†’ Features โ†’ Workplace Example โ†’ Importance โ†’ Conclusion.

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