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Exam: MNS
QID #1263 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Medium

The 7Ps model is most useful for planning:

Correct Answer: A. Service marketing strategy
7Ps are highly useful in planning service marketing strategy.
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QID #1262 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Medium

Measuring customer value helps marketers to understand:

Correct Answer: A. Customer perception
Customer value measurement helps understand customer perception and satisfaction.
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QID #1261 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Medium

Customer value can be increased by:

Correct Answer: D. All of the above
Customer value can be increased by improving benefits and reducing cost.
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QID #1260 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Easy

Retail outlets and online delivery are mainly related to:

Correct Answer: A. Place
Retail outlets and online delivery are part of distribution or place.
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QID #1259 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Easy

Discounts and payment terms are mainly related to:

Correct Answer: A. Price
Discounts and payment terms are pricing decisions.
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QID #1258 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Easy

Packaging, branding and quality are mainly related to:

Correct Answer: A. Product
Packaging, branding and quality are product-related decisions.
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QID #1257 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Easy

Advertising and sales promotion are part of:

Correct Answer: A. Promotion
Advertising and sales promotion are promotional tools.
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QID #1256 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Easy

Distribution channels are related to which P?

Correct Answer: C. Place
Distribution channels come under Place.
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QID #1255 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Easy

Which element of marketing mix directly affects revenue?

Correct Answer: A. Price
Price directly influences revenue and profitability.
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QID #1254 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Medium

A strong marketing mix should be:

Correct Answer: A. Customer-oriented
Marketing mix should be designed according to customer needs.
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QID #1253 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Easy

Which of the following improves customer experience in service marketing?

Correct Answer: D. All of the above
People, process and physical evidence improve service experience.
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QID #1252 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Medium

The main purpose of marketing organisation is to serve:

Correct Answer: A. Customers effectively
Marketing organisation is designed to serve customers effectively.
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QID #1251 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Medium

Marketing organisation helps in:

Correct Answer: D. All of the above
Marketing organisation helps in planning, coordination and control.
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QID #1250 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Easy

A product with good quality and fair price provides:

Correct Answer: A. Better customer value
Good quality with fair price increases customer value.
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QID #1249 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Easy

Which of the following can be a customer value driver?

Correct Answer: D. All of the above
Quality, service and price all affect customer value.
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QID #1248 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Medium

Customer value drivers are factors that:

Correct Answer: A. Create value for customers
Customer value drivers are factors that influence value creation.
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QID #1247 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Easy

Higher customer value can help in:

Correct Answer: D. All of the above
Higher customer value improves satisfaction, loyalty and repeat purchase.
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QID #1246 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Medium

Customer value means:

Correct Answer: A. Customer perceived benefits compared with cost
Customer value is the comparison between benefits received and cost paid.
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QID #1245 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Medium

Which P helps customers identify visible proof of service quality?

Correct Answer: A. Physical Evidence
Physical evidence includes visible proof such as ambience, layout and documents.
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QID #1244 MNS MNS Full Mock Test 2026-12th Entry MNS Full Mock Test 1 Medium

Physical evidence is important because services are:

Correct Answer: B. Intangible
Physical evidence helps customers judge intangible services.
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