Relationship Marketing Theory - EMKT503 Unit 12

Relationship Marketing Theory - EMKT503 Unit 12

Relationship Marketing is an important concept from Trends in Marketing in EMKT503 Marketing Management.

Meaning

Relationship marketing builds long-term profitable customer relationships.

Key Features

• It supports marketing decision-making.
• It connects theory with practical business examples.
• It is useful for short notes and long subjective answers.

Marketing Example

A business can apply this concept while planning product, price, promotion, distribution, customer relationship or competitive strategy.

Exam Answer Format

Write meaning, features, example, application and conclusion.