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Which statement best explains Grievance redressal?

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Question ID #26794 UPSC UPSC EPFO APFC 2026 Mock Test Series UPSC EPFO APFC 2026 Full-Length Mock Test 3 Medium

Which statement best explains Grievance redressal?

Correct Answer: B. Institutional process for receiving and resolving citizen complaints
Grievance redressal: Institutional process for receiving and resolving citizen complaints

Question: Which statement best explains Grievance redressal?

A. Long-term arrangement involving government and private sector for infrastructure or service delivery

B. Institutional process for receiving and resolving citizen complaints

C. Person who reports wrongdoing or misconduct within an organization

D. Participatory review of public programmes and records by the community

Correct Answer: B. Institutional process for receiving and resolving citizen complaintsGrievance redressal: Institutional process for receiving and resolving citizen complaints

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Which statement best explains Grievance redressal? - MCQ Explanation

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Correct answer: B. Institutional process for receiving and resolving citizen complaints